leadership
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What is the most valuable resource to your organization? There are lots of different answers—all of which might be important, but let me go ahead and tell you the right answer—people. The people are the most valuable resource in any organization. In my context, we rely heavily on people who serve on the church staff…
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A few weeks ago, one of our leaders here at Matthews United Methodist Church closed a meeting using a concept with which I was previously unfamiliar. He spoke about a principle used in business called NPS, which stands for Net Promoter Score. The NPS illustrates the level at which people are promoting your service, product,…
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In leadership, when we begin to investigate the cause of a problem, many times we fail to dig deep enough. We tend to point at a cause that is only one layer, perhaps two, beneath the surface. But sometimes the well of causation is much deeper. We are busy and we know people are expecting…
Five Minutes of Encouragement 